General FAQs

  • Can you provide ratios of your scented oil blends?

    Unfortunately, we are not able to provide ratios of our essential and aroma oil blends. All formulations areScent Better proprietary information.
  • Do you offer financing?

    No, at this time we do not offer financing of our products.
  • Do you sell shower diffusers?

    We do not sell shower diffusers.
  • How does your rewards program work?

    We have a rewards program setup for you, that provides the following rewards; EARNING TYPE | POINT VALUE ---|--- Place an Order |10 Points for every $1 spent Signup to site | 500 Points Share on Facebook| 100 Points Like on Facebook | 100 Points Celebrate a Birthday| 1000 Points Follow on Twit...
  • How do I disable or re-enable SMS shipping status notifications.

    If you wish to disable the SMS order notifications, please do this; Reply to message: STOP, UNSUBSCRIBE, CANCEL, or QUIT will unsubscribe the number from receiving notifications Reply to message START or YES will resubscribe
  • What are your shipping terms?

    USA AND CANADA SHIPPING Free shipping on all orders within USA for orders over $50. All products are shipped by either USPS, Fedex within USA or Globe Logistics and DHL (international only) from Phoenix, AZ. Depending on where you are located your order will take 1-7 business days to get to you ...
  • What's your telephone number?

    You can reach us by telephone at 1.833.773.6292
  • Where can I find the MSDS / SDS Sheets for Scent Better Scents?

    You can find them right here in PDF format to download Aristocrat - SDS Aristocrat Roomspray - SDS Bali Spa - SDS Caribbean Vibe - SDS Fields of Lavendar - SDS Holiday Moments - SDS Hotelier - SDS Japanese Garden - SDS Japanese Tea - SDS Luxury Living - SDS New York Loft - SDS Sicily - SDS
  • Who do you ship with?

    Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), FedEx, Globe Logistics and DHL.